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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can not logon to my account...

    Asked by Tristan Glinski  on March 25, 2014 at 04:02 AM

    Hello,

    I have a Jot Form Account but I can not logon.

     

    I changed my email some time ago to tristan@apix-photography.com from T_glinski@me.com

     

    and now I can't logon

     

     

    can you help ?

     

    Thanks Tristan Glinski

    Page URL:
    http://koh-photography.com/booking-thailand/

    my account email thanks hello and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 25, 2014 at 07:11 AM

    Hello Tristan,

    Upon checking the embedded form in your web page, I found it to be associated with username "ApixPhoto". The account email address is "info@***-photography.com".

    If you have access to this email address, you can reset your password by clicking on the "Forgot Password" link on the sign in page:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!