Uanble to login

  • Caroline Downs
    Asked on November 18, 2021 at 12:50 PM
    The same thing is happening with mine. Can you please help?
  • Hanne JotForm Support
    Replied on November 18, 2021 at 12:58 PM

    I appreciate you reaching out, Caroline.

    When checking the provided email, your form was suspended under suspicion that the services provided are not legitimate.

    I have contacted our review team, hoping they can shed some light on the situation. I will reach back out as soon as I have an update.

    I appreciate your patience! 

  • Hanne JotForm Support
    Replied on November 18, 2021 at 1:56 PM

    Thank you for waiting.

    The review team has informed me that the suspension on your account has been lifted, you should now be able to log in again.

    Please, do let me know if you have additional questions.