Transaction cannot be accepted error

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    Asked on March 25, 2014 at 11:12 AM

    Hi- after entering my API Log in and Transaction Key, I get the message 'This transaction cannot be accepted'.....what causes this?

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    Answered on March 25, 2014 at 12:15 PM


    This Transaction Cannot Be Accepted error usually means that your log in credentials are incorrect or your Transaction Key is not working. What is the form URL in question? Let us know so we can check it here.

    When adding your API keys, there is a Test Integration button. Did you try to click it and receive an integration successful message?