This seems to be working when viewing submissions within jotform, but t

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    twistandpout
    Asked on March 25, 2014 at 01:34 PM

    This seems to be working when viewing submissions within jotform, but the email alert is still showing all empty fields. Any ideas?



    This is a re-post of a comment on How to Hide Empty Fields on Email Alerts

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    KadeJM
    Answered on March 25, 2014 at 03:26 PM

    Can you please provide us to a link to your form that you are having this problem so that we can inspect this issue for you?

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    KCTRiO
    Answered on May 10, 2016 at 11:19 AM

    I am having the same problem.  Fields hide while I am in Preview, but show in my email notification. here is my form

    https://form.jotform.com/KCTRiO/trio-equipment-loan-request

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    KadeJM
    Answered on May 10, 2016 at 12:44 PM

    @KCTRiO

     

    We understand you are having a similar issue but I've moved your question to this new thread here so that we can investigate it separately as a new issue.