How is it that I'm Almost out of space. I dont want SSL submissions

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    Alixcia
    Asked on March 25, 2014 at 02:11 PM

    I thought you got 100 submission per month? Right now I am at 10 and 7 of those were me testing it. I don't need SSL Secure submissions. It's just an RSVP for a party. And "Secure" is not selected and the code has http not https....

     

    http://oelmandoubwedding.com/WEDDING/Home.html

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    Alixcia
    Answered on March 25, 2014 at 02:46 PM

    Hello?

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    Alixcia
    Answered on March 25, 2014 at 03:27 PM

    Is anybody going to anwers my question? You've answered plenty of questions after I posted this question.

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    TitusN
    Answered on March 25, 2014 at 05:51 PM

    Hello,

    Sorry for the delayed response.

    This is was probably caused when you were testing the form that is in your trash under http://jotform.com/myforms -

    In any case - that is of no consequence.

    I have reset your SSL submissions to 5 for this month to prevent automatic suspension from an overquota usage- I have also tested the form on your site - you have 90 more submissions to go for this month - then 100 more in April.

    I hope this helps - sorry it took long to get to your responses.

    If this problem persists - please let us know.

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    Alixcia
    Answered on March 25, 2014 at 06:26 PM

    OK thanks. And when you did the test it didn't come in as a "SSL". Sorry it's hard to tell since you dropped the SSL submission number.

     

    Also the form in the trash had "0"  submissions. I never did a test on that form since I'm not using it for a few months. So how did that effect the submissions coming in as "SSL"?

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    TitusN
    Answered on March 25, 2014 at 06:37 PM

    The test came out non-SSL - it did not increment your SSL counter. 

    ...

    The form in the trash was a probable cause - like I said - it is inconsequential, just a possible explanation - 

    For now, we have to wait and see if the problem re-occurs - when it does, we shall isolate the cause and fix it.

    Let us know the moment the issue persists by responding on this thread- I will get a notification and check.

    Thank you for your patience.

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    Alixcia
    Answered on March 25, 2014 at 06:45 PM

    Thank you very much!!