What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All the fields from Zoho Leads aren't showing

    Asked by dudamobile on March 26, 2014 at 12:27 AM

    I'm mapping fields to Zoho using the integration tool, but all of the fields aren't showing up in the drop down.  I have confirmed that these are text fields in Zoho and in jotform.

    Page URL:
    http://www.jotformpro.com/form/40576136419962

    zoho all tool
  • Profile Image
    JotForm Support

    Answered by EltonCris on March 26, 2014 at 05:29 AM

    Hi,

    I cloned your form here and it seems all the text fields appears on the list except the widget fields. Note that widgets can't be mapped on the integrations as of the moment. It is not yet supported as far as I know.

    Can you please tell us what text fields (except widgets) that doesn't appear on the dropdown list? Have you also tried re-integrating your form with browser's cache cleared to check if this pulled out the missing text fields? If not, please try and check it again.

    Thanks!

  • Profile Image

    Answered by dudamobile on April 07, 2014 at 01:37 AM

    It's not the form fields that are missing, it's the Zoho fields. 

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 07, 2014 at 07:23 AM

    Hello dudamobile,

    Can you please explain which Zoho CRM fields are missing when you integrate your form? I did check your form and found that few form fields are not mapped with Zoho field and they are not missing. Please check the screenshot below:

    Please check your fields mapping and let us know which fields are missing and we will take a look,

    Thank you!