What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hi, When will my limit reset ?

    Asked by himansshuhsingh on March 26, 2014 at 01:40 AM

    Hi,

    this month limit to my jot forms in exhausted, when will they be reset now?

    Please let me know.

    Also, is it possible to just take premium package for a month in which I feel that submissions will be more ? Usually, we do not have so high usage, so we do not want to go for premium monthly package, I am sorry but we are on very low budget and packages are really expensinve for us.

    Let me know.

     

    thanks

    Submissions thanks premium package packages
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 26, 2014 at 05:06 AM

    Hello himansshuhsingh,

    Submission limits are reset only on the first day of every month. Next schedule is on April 01, 2014. Upon checking your account, I found that you have received 201 submissions and your account is scheduled to be downgraded today. Once your account is downgraded, all your forms will be disabled and your users will not be able to submit form.

    Yes you can upgrade / downgrade your account anytime you wish. You can upgrade your account and then cancel it before the renewal date and you will not be billed again.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!