Hi, When will my limit reset ?

  • Profile Image
    himansshuhsingh
    Asked on March 26, 2014 at 01:40 AM

    Hi,

    this month limit to my jot forms in exhausted, when will they be reset now?

    Please let me know.

    Also, is it possible to just take premium package for a month in which I feel that submissions will be more ? Usually, we do not have so high usage, so we do not want to go for premium monthly package, I am sorry but we are on very low budget and packages are really expensinve for us.

    Let me know.

     

    thanks

  • Profile Image
    ashwin_d
    Answered on March 26, 2014 at 05:06 AM

    Hello himansshuhsingh,

    Submission limits are reset only on the first day of every month. Next schedule is on April 01, 2014. Upon checking your account, I found that you have received 201 submissions and your account is scheduled to be downgraded today. Once your account is downgraded, all your forms will be disabled and your users will not be able to submit form.

    Yes you can upgrade / downgrade your account anytime you wish. You can upgrade your account and then cancel it before the renewal date and you will not be billed again.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!