What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I seem to be losing a space in my text fields

    Asked by strategicdifferences on March 26, 2014 at 08:45 AM

    In my form editor I add a space int he text field but in the live form it disappears. this is ahappin gin severla places nmy form . Can you please tell me why?


    see picture for details


  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 26, 2014 at 11:39 AM

    Hello strategicdifferences,

    I'm sorry for the trouble caused to you.

    Upon checking your form with it's direct URL, I was able to see the issue. The test "feature.Please" does not display any space in between but in editor it seems to display as expected.

    Upon taking a closer look, I found that both the sentences are actually warped in different span. That could be the reason of your issue in live form. Did you actually copy pasted the content from somewhere? That must have copied the formatting as well.

    I cloned your form and did the changes and it seems to now work as expected. Please take a look at the following form: http://form.jotformpro.com/form/40844536454963?

    Feel free to clone this form for closer look. The following guide should help you:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Do get back to us if you have any questions.

    Thank you!