I am not receiving the Notifiers of my submissions in my email inbox

  • Profile Image
    Kringlopers
    Asked on March 26, 2014 at 09:43 AM

    Hello, 

    I do receive e-mails in my box, but they are not automatically forwarded to me. 

    What's going on? 

    I pay a monthly $ 9.95 (PREMIUM) Kringkopers.nl

    My email address is: webmaster1952@gmail.com 

    Like your answer ASAP. 

    Sincerely,

  • Profile Image
    EliezerN
    Answered on March 26, 2014 at 12:20 PM

    So, what you mean is that Notifiers of your form submissions are not sent to you even when you can receiving emails from other sources in your inbox, right?

    Upon checking your forms email settings I found that the email address ebmaster1952@gmail.com is not the one that is set as Recipient email in the Notifier settings:

    So, all you need to do to receive the notifiers in the email ebmaster1952@gmail.com is to include it in the Recipient email field I highlight in the image.

    Also, here is a guide to correcly setup your notification settings: How to setup email alerts to prevent email bouncing related issues

    Please inform us if you need further assistance with this inquiry.

    Thanks