What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sub-total property for products does not work if Sub-products are enabled

    Asked by BKRAweb on March 26, 2014 at 09:44 AM

    The total gets updated, but not the sub-total when I test this.

    Page URL:
    http://form.jotformpro.com/form/40827928591971

    Screenshot
    Updated
  • Profile Image

    Answered by EliezerN on March 26, 2014 at 12:57 PM

    I was able to reproduce the issue. It seems that ti will not work with the options of the subproduts functio. So, I have forwarded this isseu to our next level support so that they can help us to find a prompt solution.

    We will inform you via this thread once it is resolved.

    Thanks

  • Profile Image
    JotForm Support

    Answered by NeilVicente on March 27, 2014 at 05:44 PM

    This has been fixed.

    Let us know if you're still  having issues.

    Regards