What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Image wizard help

    Asked by JackRMS on March 26, 2014 at 01:46 PM

    My image wizard is not allowing me to add a new image from my desktop -- it just keeps spinning. Please advise how I can save an images to jotform so it will appear in my image wizard gallery.

    image wizard JotForm gallery
  • Profile Image

    Answered by Carina on March 26, 2014 at 03:20 PM

    I suggest you to try to clear your browser's cache to see if it solves.

    Can you please indicate also the image's size and file extension (jpg, png, gif,...) and which browser are you using?

    You can also try to delete the image field and insert it again.

    Let us know if the problem persists.