- plutzeAsked on March 26, 2014 at 04:17 PM
How can we structure the e-mails going to "Thunderbird" from jotform so that when we reply to them it doesn't say email@example.com.
We have tried doing what all of the other forums say however it is not working. We run a basic registration through jotform for our tennis company and find it to be frusterating when trying to respond to clients only to find out when clicking on "reply" the e-mail pops up as "noreply@jotform or noreply".
Please advise us.
- JotForm SupportTitusNAnswered on March 26, 2014 at 05:04 PM
To make that change - please go to your email notification settings and update the "reply-to-email" field as shown below:
The options presented are fields on the form - select the field where the client would fill out their email - and when you click on "Reply" from thunderbird - the clients email will show up instead of "firstname.lastname@example.org"
Did that help?