What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The embedded form does not appear fully

    Asked by raysharma on March 26, 2014 at 10:13 PM


    The embedded form does not appear fully, it was okay innitialy. The form is at http://www.policychargingcontrol.com/contact


    Best Regards


    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on March 26, 2014 at 11:42 PM

    I see you have embedded both, the javascript embed code and the iFrame code.

    Please remove the Script type (the one in green) and make sure you set the height is set to 100% and that the scrolling property is set to "YES" if the issue persists.

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    JotForm Support

    Answered by ashwin_d on March 27, 2014 at 03:55 AM

    Hello raysharma,

    For some unknown reason, we have received an empty response from you. If you have replied from your email, please use the following URL to reply again:  http://www.jotform.com/answers/353492

    Thank you!

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    Answered by raysharma on March 27, 2014 at 04:30 AM

    Hi, I have only embedded the first script, i believe the iframe is auto generated. I've double checked on this. I did try removing the script, but the form does not load at all, and if I try to copy the iframe code onto the page I get the home page loaded inside of the iframe.

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    JotForm Support

    Answered by jonathan on March 27, 2014 at 06:21 AM


    You were right. You only used the script embed code, and the iframe code part is generated by the html widget where you have embedded the form.


    To correctly fix this, please removed the embedded script code of the form and then get the iframe embed code from the form builder. Use this guiide -Getting-the-Form-iFrame-Code

    Please try this and check again if it resolve the issue.

    Inform us if issue remains.



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    Answered by raysharma on March 27, 2014 at 09:49 AM


    The iframe code did not work as well, there were nothing displayed. I tried the embedding the code itself and its working now.


    Best Regards, Ray