What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Contact order form messed up email

    Asked by planet3542 on March 27, 2014 at 04:48 AM

    I have placed a JOT FORM on a site www.elegantly-handmade.co.uk and when the form is completed an email should be sent to info@elegantly-handmade.co.uk.  An email arrives but instea of the completed form being clearly laid out in the email it is at best a jumble of answers and is going to be impossible to use. Can youy advise how we can get a clearly laid out email containing the information on the form.  Form in question is here: http://www.elegantly-handmade.co.uk/guest%20book%20order%20form.htm

    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on March 27, 2014 at 06:25 AM


    Recreate your email notification, that should resolved the problem. To do that, just delete your existing notifier and then create a new one.


    How to Delete Notification: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

    How to Create Notification: http://www.jotform.com/help/25-Receiving-Emails-on-Form-Submissions