need help with my submissions

  • angelacolet
    Asked on November 24, 2021 at 12:57 AM

    Hello can you help me with my form submissions?

    I have a number of inventory widgets on my form and now I don't know which is which (please see uploaded picture). Picture below indicates that the client ordered 1 of each product but it doesn't tell me which one it is.

    Jotform Thread 3536866 Screenshot
  • kerem JotForm UX Researcher
    Replied on November 24, 2021 at 4:03 AM

    Hello Angela,

    This happens because the inventory widget is set by default to save responses without the labels to make certain calculations possible using the widget.

    You can change this setting and see the inventory labels on submission notifications by following these steps:

    1. Click on the inventory widget you want to fix, then the magic wand icon to go to the widget settings.FtcuvXGxUf8jzhJQq28lb6uJ2i54wnftYERpXnWf Screenshot 10
    2. Scroll down in the widget settings to find the Submit Value With Label option and set it to Yes. Then click Update Widget to save the seting.
      tGOgW079uTNPamW5PrzwKSoOnJnPa0qxjfxC4fz1 Screenshot 21

    You will need to repeat these steps for each individual inventory widget you want to fix.

    If you require any further assistance feel free to let us know.

  • angelacolet
    Replied on November 24, 2021 at 6:44 AM
    Thank you so much!
    ----------------------------------
    ANGELA COLET
    Swell Sweets Cake Lab
    swellsweets@gmail.com
    @swellsweetscakelab (Instagram / Facebook)
    09175367827
    (02)9466163
    ...