- thewagsAsked on March 27, 2014 at 11:10 AM
I thought I was allowed 100 submission per month. You've just told me I have only 10 SSL submission per month. Please explain.
- JotForm Supportashwin_dAnswered on March 27, 2014 at 01:30 PM
Free accounts have submission limits where you can receive up to 100 non secure, 10 SSL / secure and 10 payment submissions in a month. If any of the above submission limits are reached, all your forms will be disabled.
I did check your account and found that you have already received 12 SSL submissions. that is the reason you must have received the warning email.
I have manually reset your SSL counter to zero and removed your account from scheduled downgrade. Your account is now in good shape. Please be informed that we can reset the counter only once per account. You should stop using the secure forms url and secure embed scripts should be replaced by non secure embed scripts.
Hope this helps.
Do get back to us if you have any questions.