What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How many submission per month?

    Asked by thewags on March 27, 2014 at 11:10 AM

    I thought I was allowed 100 submission per month.  You've just told me I have only 10 SSL submission per month. Please explain.

    Thanks,

    Paul

    SSL Submission thanks 10 ssl
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 27, 2014 at 01:30 PM

    Hell Paul,

    Free accounts have submission limits where you can receive up to 100 non secure, 10 SSL / secure and 10 payment submissions in a month. If any of the above submission limits are reached, all your forms will be disabled.

    I did check your account and found that you have already received 12 SSL submissions. that is the reason you must have received the warning email.

    I have manually reset your SSL counter to zero and removed your account from scheduled downgrade. Your account is now in good shape. Please be informed that we can reset the counter only once per account. You should stop using the secure forms url and secure embed scripts should be replaced by non secure embed scripts.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!