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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Test email for notification is going to default email address

    Asked by MEGSSS on March 27, 2014 at 11:15 AM

    I'd like to send it to my email address, but it's going to the default address. What can I do?

    Thanks,

    Debbie

    Page URL:
    http://www.jotform.com//?formID=40838498346973

    email thanks
  • Profile Image
    JotForm Support

    Answered by EltonCris on March 27, 2014 at 01:38 PM

    Hi Debbie,

    Our apologies for the confusion.

    That's how Test Email is designed. It will only send a test notification to your account email. You need to make an actual submissions with your form to test. Just simply fill your form then submit, it should send notification to the email address placed on your form notifier.

    Thank you!

  • Profile Image

    Answered by plusmgt on April 28, 2014 at 09:07 AM

    that makes it much more difficult, especially when your form is very long like mine is with lots of required fields. 

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    JotForm Support

    Answered by abajan on April 28, 2014 at 09:49 AM

    In such situations it's probably best to remove the "Required Field" validation from all the fields, run your tests and once you're satisfied reset the fields to required.

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    JotForm Founder

    Answered by aytekin on April 28, 2014 at 09:50 AM

    Or, change the account email address temporarily and then change it back when you are done.