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    Sometimes the collapsed form sections don't expand when an item is selected.

    Asked by johneff on March 27, 2014 at 03:56 PM

    I'm using Firefox as the browser and it sometimes will expand the fields in the form and other times it will not. It's driving me crazy since I havent changed anything.

    The form is located here:




    Thanks in advance.

    Page URL:

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    JotForm Support

    Answered by Mike_T on March 27, 2014 at 05:50 PM

    It can be related to the conflicts between form and other Javascripts on the page. However, I have checked your web page using different browsers, and I was not able to reproduce the issue with conditional fields. The issue might be also related to the temporary files of your browser, please clear your browser cache and cookies, then re-check the form.

    If you need any further assistance, please let us know. Thank you.