The images in almost all of my image sliders are distorted...please help!

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    TeamFrenzy
    Asked on November 24, 2021 at 08:27 PM

    Hi there...I've been playing with this and researching trying to avoid messaging you, but I'm at a loss and need help! I tried deleting all the image sliders and going one by one to see if it was a specific image issue and it doesn't appear to be that. I'm not sure...but would love these images to look correct. Please help!


    1637803574_619ee6363c79a_

    1637803602_619ee652b0a22_

  • Profile Image
    Jessica_H
    Answered on November 25, 2021 at 12:26 AM

    Hello,

    Could you kindly share with us the form URL you are referring to? Currently, you have 9 forms under the account. In addition, does this issue happen on PC or on mobile devices?

    We await your updated response.

  • Profile Image
    Andi Shahan 
    Answered on November 25, 2021 at 03:45 AM

    https://form.jotform.com/213258929251157

    Oops….sorry about that, here is the form. And I have this form connected to a GoDaddy website and I have only looked on my computer, haven’t tried any other ways so it sure.


  • Profile Image
    Vick_W
    Answered on November 25, 2021 at 03:53 AM

    Hi there,

    The images are looking good when I check them on the form URL.

    1637830375_619f4ee7ee5dc_1test.gif

    The screenshot you've shared in the original message are they from your website?

    Please share the website URL so we can check it. You can also try embedding your form using iFrame embed code.

    https://www.jotform.com/help/148-getting-the-form-iframe-code/

    Looking forward to your reply.

    Thanks

  • Profile Image
    TeamFrenzy
    Answered on November 26, 2021 at 11:39 AM

    It seems to sometimes look fine and I change nothing and the next time I check it's distorted again. It is distorted again...the water bottle example from your last response doesn't seem to have the issue...it's mostly just the bag tag, ribbons & standard water bottle.

    Website is https://team-frenzy.com/order-form

    1637944711_61a10d872cd00_

  • Profile Image
    VincentJay
    Answered on November 26, 2021 at 12:26 PM

    Hello,

    Here's what it looks like on my end:

    1637947522_61a11882c07e5_

    Please check if the issue persists on this direct form link: https://www.jotform.com/form/213265979983172

    We'll wait for your response.