What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Twilio SMS Error

    Asked by josephmak on March 27, 2014 at 11:27 PM

    Hi Support,

    Please verify the error.

    TWILIO SMS Plugin

    Error : The requested resource /2010-04-01/Accounts/SMS/Messages.json was not found

    This error just happen not long, as 2 weeks earlier, we do not have any issues.


    Joseph Mak

    sms thanks
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    JotForm Support

    Answered by ashwin_d on March 28, 2014 at 03:19 AM

    Hello Joseph,

    I'm sorry for the trouble caused to you.

    I was able to replicate the exact same issue you are having with one of my own form as well. Please check the screenshot below:

    I am creating a bug report and sending this to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!

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    Answered by cettox on March 28, 2014 at 07:25 AM


    Twilio recently changed their API structure. We also updated our software to reflect Twilio's changes on their API. It should be working again now!



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    Answered by josephmak on March 28, 2014 at 11:21 AM

    Nope. It shows

    Error: Authenicate

    I did not change the authorization code. Can you check?


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    JotForm Support Manager

    Answered by Jeanette on March 28, 2014 at 12:30 PM

    Did you rebuild the integration? You need to remove and re-add the widget. Please confirm this to us, so we can forward this again to our developers

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    Answered by cettox on April 03, 2014 at 07:07 AM

    Can you re-add the widget and suplly Twilio auth details again. We fixed some bugs regarding this. It should have been fixed. Thanks.

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    Answered by josephmak on April 03, 2014 at 07:53 AM

    I will try it later and update you. Thanks.