What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my account seems to have disappeared

    Asked by Tom Monahan on July 23, 2011 at 05:50 PM

    I had been building forms with your site for a cuple of weeks.  My forms seem to have disappeared.  I've tried obraining my password and am told my account doesn't exist.  The few forms I tested have been sent to my primary business email address tommonahan@before-after.com.

    Please advise.

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    Answered by brx250 on July 23, 2011 at 10:22 PM

    Hi Tom Monahan,

    In order for us to help you better, I would need your form's URL/code. If you can get back to us as soon as possible, that would be great.

    Hope to hear from you soon.

    Albert | JotForm Support