What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How long does it take to free up the my upload space under my account?

    Asked by CraftyAffaire on March 28, 2014 at 02:35 AM

    Hi,

    I deleted my submissions to free up some upload space.  But my nothing happened in the upload space under my account.  How long does it take to reflect the changes?

    Thank you!

    my account Submissions
  • Profile Image
    JotForm Support

    Answered by liyam on March 28, 2014 at 02:52 AM

    Hello CraftyAffaire,

    Your two other forms also have upload elements (and you have received file uploads) which may be contributing to your uploads capacity. You can try deleting those to increase your storage space.

    Thanks.