What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    There is an error on the wizard. Please contact Jotform Support.

    Asked by njfowler on March 28, 2014 at 05:21 AM


    i noticed that my form submissions were not going through to my zoho crm and when i tried to check that they were still connected i got this message: There is an error on the wizard. Please contact Jotform Support.

    any idea what this is about.

    thanks in advance for your help


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    JotForm Support

    Answered by ashwin_d on March 28, 2014 at 07:59 AM

    Hello njfowler,

    I'm sorry for the trouble caused to you.

    Upon checking your form, I was unable to replicate the issue you are having. Please check the screenshot below:

    It must be a temporary glitch related to connectivity issue. I would suggest you to please try again and get back to us if the issue persists.

    Thank you!

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    Answered by njfowler on March 30, 2014 at 03:01 AM

    ok thanks for your help ill try again:)