Drop-down menu doesn't show choices in return e-mail

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    Asked on July 24, 2011 at 04:08 AM


    Drop-down menu "Limousine make and model" doesn't show clicked choice in return e-mail:


    Could you please help fix it?


    Thank you!


    login: limowynajem

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    Answered on July 24, 2011 at 04:48 AM

    Hi Peter,

    Thank you for using JotForm.

    I've reviewed your form and it seems that your email notification includes a faulty field name. You might have typed it incorrectly when altering the notification email's html format. To select the fields that are to be shown on your email notifications, click on the field names located at the right side of the window. I've attached below a link that shows a screenshot of the inconsistency I'm referring to.


    I suggest you change "{markaI7}" to "{limousineMake}".

    If you have further issues, please feel free to contact us.


    Albert | JotForm Support

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    Answered on July 24, 2011 at 05:15 AM

    Hi Peter

    What my colleague Albert stated is correct. However, I noticed that the notification does not include the company entered by the user. Was that intentional?

    ~ Wayne