Unable to access file attachments

  • drkslota
    Asked on November 27, 2021 at 6:31 AM

    I was send an email to upload my credentials. When I clicked on the link, I received a "404" page unavailable. Thank you!

    Jotform Thread 3545443 Screenshot
    Page URL: https://www.jotform.com/uploads/ApertureEnergetics/202575704643052/5137882156412042095/50803936-65C7-4CC5-9667-B1EE9B560066.jpeg
  • Billy JotForm Support
    Replied on November 27, 2021 at 6:36 AM

    Hello,

    I hope you're doing well and thanks for reaching out.

    It appears that the owner of the form set their uploaded files to be private. Please reach out to the owner and ask them to set it to public. Kindly refer them to this thread to learn how.

    Let us know if you need further assistance.

    Best regards,