When the form is filled in and submitted I get the email notification b

  • ECLIPSE GYMNASTICS
    Asked on November 27, 2021 at 9:33 PM

    When the form is filled in and submitted I get the email notification but in the email submissions a couple of my forms are showing the answers to all of the fields except one. I've never had this happen before and I have no idea how to make it show.

  • Jeric JotForm Support
    Replied on November 27, 2021 at 9:42 PM

    Hi there,

    Thanks for reaching out!

    I apologize to hear about your trouble. If this is specific to only 1 form, can you provide us the form URL? This would allow us to investigate further.

    Here's the guide: https://www.jotform.com/help/401-where-to-find-my-form-url/

    Could you tell us too which element or field is missing? If you can show us a screenshot, that would be amazing!

    We'll wait for your response.

    Regards,