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BrochureExpressAsked on November 28, 2021 at 2:56 AM
Hi Team,
I have accidentally Purged a form in error, it was called the NTL Ray Run, it had over 5000 responses.
I accidentally purged this around 6:50-6:55pm today Sunday 28th November AEST
Is there any possibililty of getting this form back?
Thanks
Richard
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Ahmed_SReplied on November 28, 2021 at 3:41 AM
Hello Richard,
Thank you for contacting Jotform Support.
Unfortunately if a form or a submission was purged from the trash folder, it can't be restored again, I've checked your account and found a form called NTL Ray Run but I believe this is a newly created form since it doesn't has submissions or history yet.
Regretfully there's nothing we can do at this point to retain the deleted form.
Please let us know if you need further assistance.