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thesweedestspotAsked on November 29, 2021 at 1:09 PM
I have been trying for the last two weeks to cancel. You guys just charged my account and I no longer want this membership. The phone number you’ve provided does not work.
What do I need to do besides calling my bank to stop the transaction?
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Kat JotForm SupportReplied on November 29, 2021 at 2:10 PM
Hi there,
Happy to help!
As per your request, I have cancelled your subscription and have initiated a refund back to your card. Please allow 3-10 business days for the funds to reappear in your account.
Please note that we do not currently provide phone support, but this forum is monitored 24/7 and we are always happy to help here!