How do I cancel this membership?

  • thesweedestspot
    Asked on November 29, 2021 at 1:09 PM

    I have been trying for the last two weeks to cancel. You guys just charged my account and I no longer want this membership. The phone number you’ve provided does not work.

    What do I need to do besides calling my bank to stop the transaction?

  • Kat JotForm Support
    Replied on November 29, 2021 at 2:10 PM

    Hi there,

    Happy to help!

    As per your request, I have cancelled your subscription and have initiated a refund back to your card. Please allow 3-10 business days for the funds to reappear in your account.

    Please note that we do not currently provide phone support, but this forum is monitored 24/7 and we are always happy to help here!