need email to reset password

  • mohammed hoque
    Asked on November 29, 2021 at 1:25 PM

    need to reset my password and never received a link for it via email and its not in my junk/spam

  • Parker JotForm Support
    Replied on November 29, 2021 at 2:47 PM

    Hello,

    If you're using the following email mohammed.Aanderson@farmersagency.com it's only associated with a guest account with no forms on it. If you can provide the username, email or a link to a form on the account we can try to lookup the email associated with the account that can receive the reset emails.