What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Again it started counting SSL Submission

    Asked by WENSLAB on March 30, 2014 at 04:41 AM

    Dear Customer Support,


    I do not want to bother you by sending you message about ssl submission frequently. But before sometime my ssl submission was set to 5 and the ssl submission count was not increasing as i am using non secure ssl submission. That's fine. Now again my ssl submission count increased to 6, i have no idea why? I am using non secure ssl submission. Kindly check my account and resolve this issue. I am repeating again, i am just using non secure ssl submission so i do not expect to increase  ssl submission anymore which will make it to disable my form in future. I am waiting for your kind response soon

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    JotForm Support Manager

    Answered by Jeanette on March 30, 2014 at 02:07 PM

    Can you please let us know if you are usign the direct link of the form or is this embedded in a webpage?  If that is the case, please make sure the form is not embedded using HTTPS . You can share with us the web page URL

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    Answered by WENSLAB on March 30, 2014 at 08:26 PM

    Dear Jeanette,


    I have embedded the javascript code of my Jot form in my webpage. I am sure it's not embedded using HTTPS.


    Here is the Link of my webpage where i have embedded the Jot Form Code, you can have a look.


    So i do not expect my SSL submission count to increase now. I hope you will resolve this issue as soon as possible.

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    JotForm Support

    Answered by ashwin_d on March 31, 2014 at 03:58 AM

    Hello WENSLAB,

    I have already responded to you on the following thread:  http://www.jotform.com/answers/354959-I-am-not-using-SSL-anymore-but-still-my-SSL-counter-is-increasing-?entrymessage=10732640770

    Thank you!