What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to use standard paypal buttons code?

    Asked by marsupial on July 24, 2011 at 07:34 PM

    I am making a form and I want to add a paypal button using the code generated by paypal, I tried to do it, it loads the image but when I click on it it doesn't take me to the paypal page, I am using the power tool free text HTML, is it possible to make this work?

    paypal button free text html
  • Profile Image

    Answered by brx250 on July 24, 2011 at 10:14 PM

    Hi marsupial,

    Yes it is possible, but I would suggest you use JotForm's PayPal integration instead. To create a new PayPal form, open the “Payment Tools” toolbox on the left side and drag “PayPal” icon into your form. You will see two options on the Payment Tools. “PayPal” option allows you to create PayPal forms for PayPal Standard. If you have a  “Payment Payment Pro”, you can use the second option to get users to enter credit card details right on your page.  


    Payment Wizard: Account Information 
     
    When you add the PayPal field to your form Payment Wizard will launch automatically. You will be asked to enter your PayPal account information. 
    Payment Account:  Enter your PayPal account email address 
    Need Payer Address:  If you will be shipping a product to the user or need address for some other purpose, select Yes.  
    Currency:  Select the currency in which your products will be priced in. 

     

    Payment Wizard: Payment Options  

    To understand what types of payment forms you can create with JotForm, see  Payment Form Types  page. 


    A  product  can be anything that requires  one time payment . Example products might be shipped goods, digital goods, event registrations. 

    A  subscription  on the other hand will get users to pay you a  recurring payments . Once signed-up user’s PayPal account will send you payment periodically. You can get these payments weekly, monthly or yearly.  

    A  donation  is also a  one time payment  just like a product, but users can  set their own price .  

     


    Payment Wizard: Products  

    Enter your product prices and options. Each product must have a name and price. You can also have an image for your product.  

    Click on “Add New Options to add additional choices for users to select. For example, if you are selling a t-shirt, you can ask users to select quantity, t-shirt size and color.  

     

    Payment Wizard: Thank you 

    Once you complete all steps on the payment wizard, you will see a final confirmation page. 

     


    Form Builder Options: 

    Here is how our finalized looks like: 

     


    You can edit label of your question by clicking on “My Products” or click on the toolbar buttons to configure your question. You can also click on the wizard icon on your question to re-launch your wizard and update your product details.  

    It takes only couple of minutes to create a PayPal Form with JotForm. It is also highly flexible. You can create multiple product forms with many options to choose. If you have any questions about Paypal forms please feel free to contact JotForm support and we would be happy to help you.

    _____________________________________________
    Albert JotForm Support

  • Profile Image

    Answered by marsupial on July 24, 2011 at 10:26 PM

    Hi and thank you for your reply.

    The problem is this, I want to use some conditions on the form and show/hide different paypal buttons according to those conditions, how could I accomplish this?

  • Profile Image

    Answered by brx250 on July 24, 2011 at 10:31 PM

    Hi,

    You can do this through the use of JotForm's Conditions. You do not need to know programming or anything fancy like that. Simply follow Conditional Logic wizard and it will take you couple of minutes to spice up your form.


    1. Launch Conditions Wizard

    To launch Conditions Wizard click on “Conditions” button on the “Setup & Embed” toolbar.



    2. Decide on Conditional Logic

    At this point you should think about what kind of conditional logic you will create.



    Show / Hide a form field
    Provide efficient forms to your users according to their choices. Let’s say you have a “Did you like our product?” question, then you can have a “What did you like about it?” question if the user selects the “Yes” answer.

    Skip to a page or end of the form
    Allow users to jump to a part of your form according to their choices. Especially useful if you have a multi-page survey. Depending on user’s previous answers, you can ask additional questions on a new survey page, or simply end the survey.

    Send an e-mail after submission
    Redirect your e-mail alerts according to the form entry. Let’s say you have a dropdown question that has options like “Sales”, “Support” etc. you can use JotForm Conditions to send emails to different email addresses depending on which answer is selected.

    Change Thank You URL after submission
    Redirect to a different thank you page according to the form submission. Let’s say you have many PDF whitepapers. You can keep them in a dropdown list and depending on which whitepaper user selects redirect her to that particular whitepaper.

    Change Thank You Message after submission
    Display a customized thank you page according to the form submission. If you created a survey and the responses from the survey is in a bad mood, it might b
    e useful to apologize or provide instructions on what to do about that experience.

    3. Setting Up a Condition:

    Next, create a condition. This screen is a dynamic form. Depending on the choices you make it will change and the final condition will sound like an English sentence. Example: If department field equals to sales, Then send notification email to sales@domain.com.



    Once you complete the condition save it and test your form. Make sure that the condition is working properly before adding more condition logic to your form.

    Hope this helps. If you have other problems and issues, please feel free to contact us.

    _____________________________________________

    Albert | JotForm Support


  • Profile Image

    Answered by marsupial on July 24, 2011 at 10:43 PM

    Hi again

    I have used the conditions with no problems at all and I can show/hide the controls I need, but the specific problem I find is when I try to add the paypal buttons to my form and hide/show them, I have created those buttons on the paypal homepage and I tried to input them using the HTML power tool but they don't seem to be working, the image is being displayed but when somebody clicks on them they won't load the paypal page.

    I tried to use the payment tools but I will only be able to add a button in a form and I don't know if I will be able to use my existing paypal buttons or if I will need to create new ones. If I have to create new paypal buttons throught jotform that's ok, but I don't see how I will be able to hide/show them using the conditions

  • Profile Image

    Answered by marsupial on July 24, 2011 at 10:47 PM

    Hi again, I just realized I was doing something wrong on my side and that is why the conditions where not working, now it seems to be working fine.

    Thank You for your assitance

  • Profile Image

    Answered by brx250 on July 24, 2011 at 11:06 PM

    Glad to know you've settled your issues already. If you have other issues in the future, you are more than welcome to contact us again.

    _____________________________________________

    Albert JotForm Support

  • Profile Image

    Answered by artzimom on October 01, 2014 at 02:47 PM

    I'm having the same issue. It won't take our applicants to the Paypal, even though I added the button and integrated it.
  • Profile Image

    Answered by Ben on October 01, 2014 at 03:59 PM

    Hi @artzimom

    I would suggest creating your own thread instead of opening an old thread regarding the issue that you have. For this reason I have moved your thread here: http://www.jotform.com/answers/437410 where we will be responding to your query so please post any new questions or details regarding this issue there.

    Thank you.
    Ben