What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Having trouble selecting condition to jump to page

    Asked by dhobrath on March 31, 2014 at 02:04 PM

    I am attempting to create a condition in which when the user selects a specific item on the drop down menu they are automatically redirected to a new page.  I can get as far as fillng out the "___" field is "equal to" "___", but on the next line, all I can choose from is "please select."  Please let me know how to fix this as soon as possible.  Thank you.

    Angela Giaco
    (employee of Dave Hobrath)
    clearchoiceangela@gmail.com

    Screenshot
    jump next create select equal to
  • Profile Image
    JotForm Support

    Answered by Welvin on March 31, 2014 at 03:08 PM

    Hi Angela,

    Please try to refresh the form builder. If that doesn't work then please re-logged in. If these two doesn't work, try to clear your forms cache by following this guide: How to Clear your Form Cache. If nothing helps, then please let us know so we can re-check.

    I checked the form and it's working fine so I'm thinking that the issue is with your browser, or your form cache, need refresh:

     

    Thanks