What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why did you disable my account?

    Asked by receituariosorocaba on July 25, 2011 at 07:35 AM

    my emial is graficaportfolio@live.com and my account has been disable, could you please make it work again? i don't think i've violated any terms of use.


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    Answered by allanftd on July 25, 2011 at 08:34 AM

    Hi receituariosorocaba,

    Our system found one of your forms that is suspected of being a phishing sensitive information such as passwords. Since JotForm doesn't have login features, such forms are suspected of being used for illegal activities. 

    I have reactivated your account but the login form will remain as disabled. If you need a membership form that accepts and verifies account usernames and passwords, I'd like to recommend Profile Manager. Please visit this link for more information about this product  -


    Please let us know if we can be of further assistance.