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I purchase Yearly Premium but it did not show on my AccountAsked by lonergroup on March 31, 2014 at 04:25 PM
I keep getting messages today that I need to upgrade this account because I am out of room ... and I did earlier today ... yet the latest email states my form will be disabled. I paid for the year ... what else do I need to do?
This happened because you weren't fully logged into your account at the time of purchase so it did not attach your username to the subscription. I was able to find it though so I've fixed this for you. :0)