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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are fields not hiding? and Language pop ups showing.

    Asked by mcloki on April 01, 2014 at 11:52 AM

    2 questions.

    1. Why does the language drop down not work?

    2. Why does the Hide not work on the Refered question. It should hide the first and last field.

     

    It works in your previews. But not in this Muse site.

    Page URL:
    http://directalert.businesscatalyst.com/activation.html

    Screenshot
    and site
  • Profile Image

    Answered by mcloki on April 01, 2014 at 12:10 PM

    http://directalert.businesscatalyst.com/activation.html

     

    Sorry the website was wrong. This is the Muse business Catalyst site. 

  • Profile Image

    Answered by Carina on April 01, 2014 at 01:05 PM

    I kindly ask you to have only one question per thread. We will be more than glad to assist you once you open a 2nd thread.

    Regarding your first question, upon checking the form http://www.jotform.ca/form/40775471217254 the language dropdown menu is working:

    I kindly ask you to embed the form again to see if it solves. The iFrame method is the most recommended as it reduces script conflicts:

    Let us know if the problem persists.

    Thank you