What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot access my account

    Asked by Paul Adams on April 01, 2014 at 04:04 PM

    Your login system will not allow me to access my account.  I need to update one of my existing forms for a client but cannot.  Tell me how this problem can be resolved ASAP.

    my account problem resolved
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    JotForm Support

    Answered by Mike_T on April 01, 2014 at 05:59 PM

    Thank you for contacting us.

    Your email address was listed in our bounced list. I have removed it from the bounced list, and tried to resend the password reset email. Please check your inbox.

    If you need any further assistance on this, please let us know. We will be happy to help.