Removal of the authentication with reCaptha

Hello support,

So, a priori, what should be known is that my form is private, that is, only those who provide the email receive link access, a posteriori in the production of the form, authentication with reCaptcha wasn't placed due to lack of need, having in view that is private. But even with all that I reported previously, one of my researchers reported problems with reCaptcha appearing on her Mobile APP in the form submission step and when the page goes back everything is blank and it's necessary to restart the device. How can I proceed to remove this unwanted reCaptcha?

Form's URL Link: https://www.jotform.com/assign/211504399072656/210337088707053

Email and name of researcher: renatinhasousa05@hotmail.com / Renata Bezerra

Wait for your return

We are so sorry for this.

We will forward your username to our reviewer team. We will inform you as soon as we get any news on this.

We appreciate your patience.

Thanks.

It's all right, wait for your return again, thanks.