Removal of the authentication with reCaptha

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    laeciasps
    Asked on December 03, 2021 at 09:56 AM

    Hello support,

    So, a priori, what should be known is that my form is private, that is, only those who provide the email receive link access, a posteriori in the production of the form, authentication with reCaptcha wasn't placed due to lack of need, having in view that is private. But even with all that I reported previously, one of my researchers reported problems with reCaptcha appearing on her Mobile APP in the form submission step and when the page goes back everything is blank and it's necessary to restart the device. How can I proceed to remove this unwanted reCaptcha?

    Form's URL Link: https://www.jotform.com/assign/211504399072656/210337088707053

    Email and name of researcher: renatinhasousa05@hotmail.com / Renata Bezerra


    Wait for your return


  • Profile Image
    Sweta
    Answered on December 03, 2021 at 10:21 AM

    We are so sorry for this.

    We will forward your username to our reviewer team. We will inform you as soon as we get any news on this.

    We appreciate your patience.

    Thanks.

  • Profile Image
    laeciasps
    Answered on December 03, 2021 at 12:06 PM

    It's all right, wait for your return again, thanks.