What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Date/Time field won't go away once date is selected

    Asked by MC_USA on April 01, 2014 at 05:17 PM

    We're getting numberous complaints that the little calendar popup on the date/time field won't go away and blocks other fields on our form. Is there any way to fix this? I tried changing the preference to not even have that popup calendar, but it won't go away.

    The form is embeded at http://www.mennoniteusa.org/communication-project-request/.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on April 01, 2014 at 07:09 PM


    That's probably due to the conflicting script between the form scripts and the existing scripts on your page. Please re-embed your form using iframe embed code, this should fixed it. 


    Let us know if you have further questions.


  • Profile Image

    Answered by MC_USA on April 02, 2014 at 09:45 AM

    Thank you so much. That seems to do the trick!

  • Profile Image

    Answered by Deborah.Miller on February 03, 2015 at 12:05 PM

    Hi, we are having this problem and I'm not sure I understand the iFrame code solution.  Our users don't access the form on a webpage, we give them the direct link.  How do we do that with an iFrame? Maybe I'm not quite understanding?



  • Profile Image

    Answered by Shadae on February 03, 2015 at 03:03 PM

    Hi Deb,

    We do ask that you create a new thread with your inquiry, as such I have moved your question to a new thread: http://www.jotform.com/answers/509138 

    It will be addressed there. Thank you.