Date/Time field won't go away once date is selected

  • Profile Image
    MC_USA
    Asked on April 01, 2014 at 05:17 PM

    We're getting numberous complaints that the little calendar popup on the date/time field won't go away and blocks other fields on our form. Is there any way to fix this? I tried changing the preference to not even have that popup calendar, but it won't go away.

    The form is embeded at http://www.mennoniteusa.org/communication-project-request/.

  • Profile Image
    EltonCris
    Answered on April 01, 2014 at 07:09 PM

    Hi,

    That's probably due to the conflicting script between the form scripts and the existing scripts on your page. Please re-embed your form using iframe embed code, this should fixed it. 

    Getting-the-Form-iFrame-Code

    Let us know if you have further questions.

    Regards!

  • Profile Image
    MC_USA
    Answered on April 02, 2014 at 09:45 AM

    Thank you so much. That seems to do the trick!

  • Profile Image
    Deborah.Miller
    Answered on February 03, 2015 at 12:05 PM

    Hi, we are having this problem and I'm not sure I understand the iFrame code solution.  Our users don't access the form on a webpage, we give them the direct link.  How do we do that with an iFrame? Maybe I'm not quite understanding?

    Thanks,

    Deb

  • Profile Image
    Shadae
    Answered on February 03, 2015 at 03:03 PM

    Hi Deb,

    We do ask that you create a new thread with your inquiry, as such I have moved your question to a new thread: http://www.jotform.com/answers/509138 

    It will be addressed there. Thank you.