Date/Time field won't go away once date is selected

  • Profile Image
    Asked on April 01, 2014 at 05:17 PM

    We're getting numberous complaints that the little calendar popup on the date/time field won't go away and blocks other fields on our form. Is there any way to fix this? I tried changing the preference to not even have that popup calendar, but it won't go away.

    The form is embeded at

  • Profile Image
    Answered on April 01, 2014 at 07:09 PM


    That's probably due to the conflicting script between the form scripts and the existing scripts on your page. Please re-embed your form using iframe embed code, this should fixed it. 


    Let us know if you have further questions.


  • Profile Image
    Answered on April 02, 2014 at 09:45 AM

    Thank you so much. That seems to do the trick!

  • Profile Image
    Answered on February 03, 2015 at 12:05 PM

    Hi, we are having this problem and I'm not sure I understand the iFrame code solution.  Our users don't access the form on a webpage, we give them the direct link.  How do we do that with an iFrame? Maybe I'm not quite understanding?