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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Can't save changes on form

    Asked by Eugene  on April 01, 2014 at 10:07 PM

    Hi

    The form won't save changes made by my client on an exisiting form. When I go to edit and delete certain text from boxes and re-submit the form, the changes are not there. The original text still appears. I've cleared the cache and everything else re-entered the changes and still they are not being saved.

    save changes cache saved and
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    Answered by Cesar on April 01, 2014 at 10:33 PM

    Plese provide the form URL in question. Additional to this I would like to know if you have tried to edit the form in different browsers or through different computers as well. 

    Please  make sure that you have cleared the browser's cache like so:

    How to Clear the Browser's Cache

    Please provide us the requested information above, so that we may assist you properly. Thank you.