Pending payment email

  • Profile Image
    GreenSod
    Asked on April 02, 2014 at 05:25 AM

    I have turned on the option to send email notification even if payment is not complete - But Notification emails are NOT being sent - I need participants to recieve notification email on payment as it contains information for the event? can you tell me how to fix this problem. This problem is on all forms. I would like people to recieve thank you email from us as soon as they submit a form

    All the best

    Victoria Mc Cormack

    WildAwake

  • Profile Image
    EltonCris
    Answered on April 02, 2014 at 07:22 AM

    Hi Victoria,

    Please check my reply here: http://www.jotform.com/answers/356581

    Regards!