What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My forms and template section is blank.

    Asked by melee on April 02, 2014 at 08:13 PM

    When my coworkers log in to jotform.com, my form section and form template section does not work - it's just blank even I already shared forms with them. Operating system: Windows7; Browsers: IE 9, FF 28, Chrome .

    I am on a Mac and FF is the only one works, it doesnt work in Chrome either. 

    Please see attachement.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 02, 2014 at 10:30 PM

    Hello melee,

    It seems to be a browser related cache issue. Please clear your browser cache and that should solve your problem. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!