Unable to drag elements and properties is not showing on elements

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    Asked on April 03, 2014 at 10:07 AM



    I've not had this issue before but am having an issue using JotForm with Chrome version 33.0.1750.154 m

    The form elements don't drag and the little cross or cog icon in the top right hand corner of each element doesn't show up. 

    I've tried clearing my cache with no luck - any ideas?



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    Answered on April 03, 2014 at 11:39 AM


    Thank you for contacting us.

    I'm using same version of chrome but i'm unable to reproduce the issue on my end. I can drag elements and can see the cog icon in the top right corner.

    Please check if your javascript is allowed in your chrome settings:

    1. Click on Settings

    2. Click on Show advanced settings

    3. Click on Content settings

    4. Check if Javascript is set to "Allow all sites to run JavaScript"

    You can also check on this site http://enable-javascript.com/ if you javascript is enabled.