Looks like I lost my forms?

  • ColumbiaPub
    Asked on April 3, 2014 at 11:19 AM

    Hi,

    I haven't used my JotForm account since July and when I logged back in I couldn't find any of my forms any more. Can you please help?

     

    Thanks,

    Stephanie Chan

  • Ashwin JotForm Support
    Replied on April 3, 2014 at 12:29 PM

    Hello Stephanie,

    Upon checking your account, I did not find any issue with that. All your forms are still there in your account and be assured that you have not lost any of your forms. 

    Please check the screenshot below:

    Looks like I lost my forms? Image 1 Screenshot 20

    It seems that your issue is already solved as I found that two of your forms were last edited just today.

    If the issue persists, it could be a browser related issue and clearing browser cache should solve your problem. the following guide should help you:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Thank you!