- rachel deangeloAsked on April 03, 2014 at 02:36 PM
Hi I used JotForm yetersday for first time. it was quick and awesome! then today the drag and drop isn't doing anything! i tried it on 2 different computers firefox broswers in my home. Nothing is added to the form when I drag and drop! what is wrong?
- JotForm SupportTitusNAnswered on April 03, 2014 at 04:25 PM
That is certainly peculiar - is it the same situation when you clear your browser cache?
I would reccomend that you download Google Chrome, just so you can have options when this happens.
Our builder depends on your browser to give the drag and drop functionality - if there is something wrong with the browser - then the functionality does not work as expected.
Also, try logging in through https://jotform.us and see if that helps.
Looking forward to your response.