Jot FormBuilder is not working today! the Drag and Drop isnt working!

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    rachel deangelo
    Asked on April 03, 2014 at 02:36 PM

    Hi I used JotForm yetersday for first time. it was quick and awesome! then today the drag and drop isn't doing anything! i tried it on 2 different computers firefox broswers in my home.  Nothing is added to the form when I drag and drop! what is wrong?

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    TitusN
    Answered on April 03, 2014 at 04:25 PM

    Hello,

    That is certainly peculiar - is it the same situation when you clear your browser cache?

    I would reccomend that you download Google Chrome, just so you can have options when this happens.

    Our builder depends on your browser  to give the drag and drop functionality - if there is something wrong with the browser - then the functionality does not work as expected.

    Also, try logging in through https://jotform.us and see if that helps.

    Looking forward to your response.