What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens if I have more than 100 contact submission and I am using the free service?

    Asked by natureinbloom on April 03, 2014 at 04:14 PM

    Wil I be notified and given an opportunity to increase my usage or will I loose those contacts?

    and
  • Profile Image

    Answered by Cesar on April 03, 2014 at 06:05 PM

    You should be alerted on your account that you are reching your limit. Once the limit is reached your form will no loger allow further submissions as the form will be disabled. The limit is resetted on the 1st of every month. You can upgrade your susbscription at any time. In my opinion I would suggest to do it ahead of time, when you clearly see that 100 submissions to your form are not enough for a months worth.

    Please review our Pricing Page to have an idea ahead of time, once you deem upgrading as the neccesary next step.

    Do let us know if you need further assistance. Thank you.