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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    You have no record of me when I try to log in

    Asked by Roberta Anderson  on April 03, 2014 at 04:52 PM

    I tried to log in but you can't find me. Below is the e-mail I got from you last year. I've had a form with you for a few years that we update every year but it is now disabled. Is there any way to recover our form? Here is the link to the form src="//form.jotform.ca/jsform/21175726285255">

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  • Profile Image

    Answered by Cesar on April 03, 2014 at 06:31 PM

    The system had flagged a form for possible phishing activities, I have review the form in question, but I have found no phishing intentions on that form. The account is now active. Please attempt to log in or reset the password if needed. 

    Do let us know if you need further assistance. Thank you.