- SchmuzterAsked on April 04, 2014 at 06:00 AM
I'm trying to customize the unique ID but for reason its not working. Can you please check if I did it right?
Here is the link https://secure.jotformpro.com/form/40931529140954
The unique ID is the booking reference number
- CarinaAnswered on April 04, 2014 at 09:30 AM
I tested your Unique ID and I believe it is in accordance with your configuration:
Let us know if further assistance is needed.
- CarinaAnswered on April 04, 2014 at 10:12 AM
After further check I realized that the reported situation is related with the email notification and auto-responder that have the submission ID, instead of the Unique ID field:
I could also see that both email notification and auto-responder are customized. Although it is possible to customize them, what happens is that they stop updating the changes on the form. So if you add/remove fields after customizing them, these changes will not reflect on them, and the new fields will not show on the email notification/auto.-responder.
After creating new notifications and auto-responders please add the unique ID tag:
I apologize for not detecting the problem in my first approach.
Let us know if the problem persists.