If fields are hidden/removed from the required Address field, the Required field message will show up even if the fields are filled

  • kikirikey
    Asked on April 4, 2014 at 10:12 AM

    Hi

     

    When i complete all required fields and proceed to test the booking, i click submit and below a red text flashes for a sec.

    I click again twice and i can complete the booking. 

     

    Is there a way to avoid this error flash ?

     

    thanks

  • kikirikey
    Replied on April 4, 2014 at 1:00 PM
    Yes, exactly
    It is the error in the image you sent.
    I hope you can resolve it asap. It 's kind of urgent for me.
    thanks
    2014-04-04 17:49 GMT+02:00 JotForm Support Forum :
    ...
  • kikirikey
    Replied on April 5, 2014 at 8:11 AM

    Hi,

     

    I just checked and the error persists. I went to edit and save again bu this couldnt solve it.

    Please let me know if there's something more that can be done on your end to fix it

     

    thanls

  • Elton Support Team Lead
    Replied on April 5, 2014 at 10:25 AM

    @kikirikey

    I just tested your form and it's working fine here. I can submit without any problem. Please make sure to tick the terms and conditions checkbox since it is required, otherwise it will cause required validation error.

    If fields are hidden/removed from the required Address field, the Required field message will show up even if the fields are filled Image 1 Screenshot 20

    Thanks!

  • kikirikey
    Replied on April 7, 2014 at 8:43 AM

    Hi,

     

    When i do it the error persists. I can submit the form but only after a second click. First i always have this red error flashing. 

    Any ideas how to fix it ?

  • Elton Support Team Lead
    Replied on April 7, 2014 at 10:24 AM

    @kikirikey

    You might be having issues with the terms and conditions widget. Try to delete that field and replace it with a normal checkbox field under form tools.

    I am referring to this widget on your form.

    If fields are hidden/removed from the required Address field, the Required field message will show up even if the fields are filled Image 1 Screenshot 20

    Hope this helps. Let us know if this doesn't make any difference so we can check your form in depth.

    Regards!