What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    whole form not showing on tablets

    Asked by annieprice on April 04, 2014 at 11:23 AM

    My jotform that has worked for yesrs is incomplete now on tablets, it stops at the penultimate question. 

    It applies to several of my forms and its like they are too big to fit but scrolling is not an option.

    Page URL:
    http://www.sapphiregymnastics.co.uk/new-member-enrolment-form/mark-roa<br/>d/

    Screenshot
    My Forms JotForm and
  • Profile Image

    Answered by jedcadorna on April 04, 2014 at 12:53 PM

    When I checked your website even viewing it through PC your form is still cut off because your form is embedded using an iframe. Iframe sets a fix height when form is embedded you can either increase the form height to 

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/40203421353943" frameborder="0" style="width:100%; height:1300px; border:none;" scrolling="no"></iframe>

     

    or replace the embed code to 

    <script type="text/javascript" src="//form.jotformpro.com/form/40203421353943"></script>

  • Profile Image

    Answered by annieprice on April 04, 2014 at 01:00 PM
    Thank you for your response but I have no problem on my PC with the form,
    its all showing on Internet Explorer, if I use chrome however, then again,
    its cuts it off. This does not follow as an iframe.
    Annie
    ...
  • Profile Image
    JotForm Support

    Answered by Mike_T on April 04, 2014 at 02:41 PM

    It seems that the Text Areas are being rendered a bit differently in Chrome, so that the form is having height issues in Chrome.

    For example, you can increase the iFrame height to 1500px.

    Alternatively, try to play with the label alignment and size of the Text Areas in order to get better positioning in Chrome.

    Thank you.