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    Unable to map International Phone Widget to SalesForce

    Asked by FieldSync on April 04, 2014 at 01:26 PM

    I am trying to use any of the Internaional Phone widgets and connect that field to the Phone field in SalesForce. How come it won't let me do this? Actually, I cannot connect these fields on the form to any Salesforce field.

    Why?

    Thanks!

    map phone field thanks and
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    JotForm Support

    Answered by TitusN on April 04, 2014 at 03:34 PM

    Hello,

    Widgets are normally used to extend your form's functionality - and sometimes are not compatible with most third-party integrations.

    I will ask our developers to advice on this behavior - in the meantime - I notice you're already using the phone number textbox from quick tools - that should map with Salesforce.

    We shall update on this thread upon deliberation.

  • Profile Image

    Answered by FieldSync on April 04, 2014 at 04:09 PM

    I removed the International Widget because it didn't pan out. I replaced it with the standard Phone Number field from Quick Tools to do a little more testing.

    Thanks!