Unable to map International Phone Widget to SalesForce

  • FieldSync
    Asked on April 4, 2014 at 1:26 PM

    I am trying to use any of the Internaional Phone widgets and connect that field to the Phone field in SalesForce. How come it won't let me do this? Actually, I cannot connect these fields on the form to any Salesforce field.

    Why?

    Thanks!

  • TitusN
    Replied on April 4, 2014 at 3:34 PM

    Hello,

    Widgets are normally used to extend your form's functionality - and sometimes are not compatible with most third-party integrations.

    Unable to map International Phone Widget to SalesForce Image 1 Screenshot 20

    I will ask our developers to advice on this behavior - in the meantime - I notice you're already using the phone number textbox from quick tools - that should map with Salesforce.

    We shall update on this thread upon deliberation.

  • FieldSync
    Replied on April 4, 2014 at 4:09 PM

    I removed the International Widget because it didn't pan out. I replaced it with the standard Phone Number field from Quick Tools to do a little more testing.

    Thanks!